PROFESSIONALISM

All therapist have received advanced training to ensure that every treatment is of a high standard. Only products of the highest quality are used during treatments. We welcome your comments and suggestions.

TREATMENT TIME

We kindly request that you arrive 5 min before your scheduled appointment, to ensure you enjoy the benefits of your full treatment time.

CANCELLATION POLICY

6 Hours advance notice is required for cancellations and rescheduling after which 50% of the treatment will be charged. Scheduled course sessions will be charged in full.

DRESS CODE

Please bring your swim wear if you are booked to use the Hydro Treatments. Towels are provided for your convenience. Male guests are required to bring swim wear for all hydrotherapy services, alternatively disposable underwear will be provided.

SMOKING

Smoking is prohibited.

APPOINTMENTS

Please make advance bookings to secure your preferred date and time of treatment.

CHILDREN

Children must be accompanied by an adult at all times. Please advise reception if your children will be joining you for your appointment.

GIFT VOUCHERS

Available for purchase at reception or arranged by phone to be sent to you. Gift vouchers are not available online.

TREATMENT PACKAGES

Our therapists can assist you in designing imaginative and indulgent treatment packages - experience the sheer pleasure of body, mind and spirit wellness.

REFERRAL PROGRAMME AND LOYALTY PROGRAMME

Enquire about our programme that rewards your and your friends for your loyal support.

SAMPLE PROGRAMME

Our sample programme allows you to try before yo buy. All treatments come with a personalised prescription of an effective home care routine without  pressure to purchase.

RETURNS

We do not refund, however we will gladly exchange within seven working days.

HOURS

To accommodate the busiest working schedule we are open six days a week with extended hours.

SPECIAL REQUIREMENTS

Medical conditions, pregnancy and other special requirements must be notified to reception at the time of booking.

LATE ARRIVAL

Late arrival will limit the time allocated, please plan your day to fully accommodate your appointment time.

DISCOUNT

Monday to Wednesday,20% Discount for all pensioners & students

Please bring your swim wear if you are booked to use the Hydro Treatments. Towels are provided for your convenience.